Contact
us.
Contact us.
We’re here to help. Here’s how to reach us.
Give us a shout.
Personal banking customers
1-800-522-1846
514-522-1846
Teletypewriter (TTY): 1-866-262-2231
Business clients
1-800-522-1846
514-522-1846
Select option 5 for Commercial clients.
How can we help?
Online access, web and mobile app support
We're here to help you, 24/7.
Banking support
Monday to Friday from 8:00 am to 9:00 pm ET Saturday and Sunday from 8:00 am to 5:00 pm ET
Credit card support
Monday to Friday from 8:00 am to 8:00 pm ET Saturday and Sunday from 8:00 am to 5:00 pm ET
Report a lost or stolen card
Our support team is here for you, 24/7.
File a complaint
If you’re not satisfied with a Laurentian Bank product or service, we'd like to make it right. Find out how to file your complaint.
2025 holidays.
Our branches and offices will be closed on the following statutory holidays. Note: On December 24 and 31, 2024, our branches will close at 3 pm ET.
Holiday | ||
|---|---|---|
Christmas Day | Date Wednesday, December 25, 2024 | Province or territory All provinces and territories |
Boxing Day | Date Thursday, December 26, 2024 | Province or territory All provinces and territories |
New Year’s Day | Date Wednesday, January 1 | Province or territory All provinces and territories |
Day after New Year’s | Date Thursday, January 2 | Province or territory Quebec |
Family Day | Date Monday, February 17 | Province or territory Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Ontario, Prince Edward Island, Saskatchewan. |
Good Friday | Date Friday, April 18 | Province or territory All provinces and territories |
National Patriot’s Day (Quebec) Victoria Day (all other provinces) | Date Monday, May 19 | Province or territory All provinces and territories |
St-Jean Baptiste Day | Date Tuesday, June 24 | Province or territory Quebec |
Canada Day | Date Tuesday, July 1 | Province or territory All provinces and territories |
Civic Day | Date Monday, August 4 | Province or territory All provinces except for Quebec and Prince Edward Island |
Labour Day | Date Monday, September 1 | Province or territory All provinces and territories |
National Day for Truth and Reconciliation | Date Tuesday, September 30 | Province or territory All provinces and territories |
Thanksgiving Day | Date Monday, October 13 | Province or territory All provinces and territories |
Remembrance Day | Date Tuesday, November 11 | Province or territory All provinces and territories |
Christmas Day | Date Thursday, December 25 | Province or territory All provinces and territories |
Boxing Day | Date Friday, December 26 | Province or territory All provinces and territories |
Helpful tips and resources.
Your questions answered.
