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Contact
us.

Contact us.

We’re here to help. Here’s how to reach us.

Give us a shout.

  • Personal banking customers

    1-800-522-1846

    514-522-1846

    Teletypewriter (TTY): 1-866-262-2231

  • Business clients

    1-800-522-1846

    514-522-1846

    Select option 5 for Commercial clients.

  • Write to us

    Way faster than snail mail. No stamps needed.

    Drop us a line

How can we help?

Online access, web and mobile app support

We're here to help you, 24/7.

Banking support

Monday to Friday from 8:00 am to 9:00 pm ET Saturday and Sunday from 8:00 am to 5:00 pm ET

Credit card support

Monday to Friday from 8:00 am to 8:00 pm ET Saturday and Sunday from 8:00 am to 5:00 pm ET

Report a lost or stolen card

Our support team is here for you, 24/7.

File a complaint

If you’re not satisfied with a Laurentian Bank product or service, we'd like to make it right. Find out how to file your complaint.

2024 holidays.

Our branches and offices will be closed on the following statutory holidays.

Holiday

Family Day

Date

Monday, February 19

Province or territory

Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Ontario, Prince Edward Island, Saskatchewan.

Good Friday

Date

Friday, March 29

Province or territory

All provinces and territories

National Patriot’s Day (Quebec)

Victoria Day (all other provinces)

Date

Monday, May 20

Province or territory

All provinces and territories

St-Jean Baptiste Day

Date

Monday, June 24

Province or territory

Quebec

Canada Day

Date

Monday, July 1

Province or territory

All provinces and territories

Civic Holiday

Date

Monday, August 5

Province or territory

All provinces except for Quebec and Prince Edward Island

Labour Day

Date

Monday, September 2

Province or territory

All provinces and territories

National Day for Truth and Reconciliation

Date

Monday, September 30

Province or territory

All provinces and territories

Thanksgiving Day

Date

Monday, October 14

Province or territory

All provinces and territories

Remembrance Day

Date

Monday, November 11

Province or territory

All provinces and territories

Christmas Day

Date

Wednesday December 25

Province or territory

All provinces and territories

Boxing Day

Date

Thursday, December 26

Province or territory

All provinces and territories

Helpful tips and resources.

Your questions answered.

A middle-aged man sits at home while using his tablet.

FRAUD PREVENTION

Working together against fraud.

With more digital transactions, cybercrime is on the rise. We’ve put safety measures and processes in place globally to address these challenges and ensure your security as well as that of our employees and partners.
More about security