Online Services and Mobile App Agreement.
For personal and commercial accounts.
To continue using LBCDirect or the Laurentian Bank mobile app, you must read and agree to the latest Laurentian Bank Online Services and Mobile App Agreement (the “Agreement”).
The Agreement was updated as of October 25, 2023.
Personal accounts: The definitions for “Account”, “Autodeposit”, “Interac e-Transfer Services”, “LBC Group”, “Personal Verification Questions” and “Remote Deposit Service” have been updated.
We've also updated the following sections:
6. Availability of these Services
7. Authorization for Transactions
9. Remote Instructions
10. Remote Deposit
11. Verification and Acceptance of Transactions by Laurentian Bank
12. Laurentian Bank Records
17. Security Guarantee
19. Rights for Innocent Breach
28. E-Delivery Services
31. Interac e-Transfer Services
34. Withdrawals and Deposits
37. Procedures for Addressing Unauthorized Transactions and other Transaction Problems
46. Consent to Collection, Use and Disclosure of Your Personal Information
58. Applicable Law
60. Modification of Agreement
62. Notices
69. Laurentian Bank Trademarks
70. Third Party Trademarks
71. Proprietary Information
Otherwise, note that the Agreement was generally updated to use more consistent language and to reflect certain commercial considerations of our commercial accounts. More specifically, the changes made to section 6 titled “Availability of these Services,” were mainly for grammar and editing.
Finally, section 6 does not in any way impact Laurentian Bank’s commitment to refund the Non-Sufficient Funds (NSF) fees, late payment charges or interest incurred as a result of its recent system outage. For any questions, contact us or go to our Service outage FAQ.
Be sure to read the Agreement and updates carefully.